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store policy

quality and authenticity

niljatu is committed to providing high-quality and authentic products. we work closely with trusted suppliers and manufacturers to ensure the quality and integrity of our items.

In the rare event of a manufacturing defect or quality issue, please reach out to our customer service team for assistance.


personal information: we may collect your name, email address, shipping address, and payment details when you place an order or create an account.


automatically collected information: we may collect certain technical information, such as your IP address, browser type, and operating system, when you visit our website.

we may share your personal information with trusted third-party service providers who assist us in delivering our services.

we do not sell, trade, or rent your personal information to third parties for their marketing purposes.

we may disclose your information to comply with applicable laws, regulations, or legal processes.

return and exchange policy

all purchases made are final, no returns and exchanges can be made. however, please do not hesitate to contact our customer service if anything is amiss with your goods, we want you to be satisfied with your order as much as possible.

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